Privacy Policy
At Precision AOD Solutions, we are committed to protecting your privacy and maintaining the confidentiality of all information you provide to us. This privacy policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We may collect the following types of information:
- Personal information: Name, contact details, and other identifiers provided for service delivery.
- Health information: AOD history, mental health details, and treatment information for assessment purposes.
- Legal information: Court details, case information, and legal proceedings data.
- Communication records: Emails, phone calls, and other correspondence with our services.
How We Use Your Information
Your information is used solely for the following purposes:
- Preparing AOD reports and assessments for courts and legal proceedings.
- Providing counselling and therapeutic services.
- Communicating with you about your case and services.
- Maintaining professional records and quality assurance.
- Complying with legal and professional obligations.
Information Sharing
We maintain strict confidentiality and only share information in the following circumstances:
- With your explicit consent.
- As required by court orders or legal proceedings.
- With your legal representatives or appointed counsel.
- In cases where there is risk of serious harm to yourself or others.
- As required by law or professional regulatory bodies.
Data Security
We implement comprehensive security measures to protect your information:
- Encrypted storage and transmission of sensitive data.
- Secure access controls and password protection.
- Regular security audits and updates.
- Limited access to information on a need-to-know basis.
- Secure disposal of records when no longer required.
Your Rights
You have the right to:
- Access your personal information held by us.
- Request corrections to inaccurate information.
- Request deletion of information (subject to legal requirements).
- Withdraw consent for information processing where applicable.
- Lodge complaints about privacy breaches.
Retention of Information
We retain information for the following periods:
- Court reports: As required by court records retention policies.
- Counselling records: 7 years from last contact, or longer if required by law.
- Administrative records: 7 years for audit and quality assurance purposes.
Contact Us
If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact us:
Email: info@precisionaodsolutions.co.nz
Phone: Available for privacy-related inquiries
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated to you directly. The current version is always available on our website.
Last updated: November 2025